Organizational Setup

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  • Public Relations Deptt. including Publicity Deptt.
  • Traffic Deptt. - responsible for making policies of traffic matters e.g. Concessional/Free passes, Fares, Tickets, Special Hire, Schedule & Planning of City Routes, Private Bus Operations, Spl. arrangement for various National/religious functions, permits for City/Interstate operation, Bus stops/Bus Queue Shelters etc. - located at Scindia House.
  • Training School - Activities include Supervisory Staff Regular training programmes, Conductors refresher courses, Drivers training and Apprentices training programmes.
  • Stores & Purchase Deptt. - for procurement of materials.
  • Mechanical wing - for repair and maintenance of buses.
  • Central Workshops at Okhla and Banda Bahadur Marg Complex for reconditioning of assemblies, retreading of tyres & Bus-body repairs etc.
  • Civil Engg. Deptt.
  • Estate Deptt.
  • Printing Press.
  • Accounts & Internal Audit.
  • Personnel and Administration.
  • Research and Development.
  • Legal Section.
  • Pension and Provident Fund Trust.
  • Labour and Sports Cell.
  • Intelligent Command & Control Centre(ICCC) at DTC Headquarters, I.P.Estate, New Delhi which comprise Central Complaint Cell.
  • Road Safety Cell at I.T.P.O, Pragati Maidan, New Delhi.
  • Enquiry officers in all Regions for conducting departmental enquiries.
  • Offices of Medical Practitioner (Doctors) in all Regions.
  • Central Lost Property Section at Scindia House. Apart from that there are lost property sections in all the Regions.
  • IT Deptt.